Customer Support: How Much Should You Be Spending?

Customer Support: How Much Should You Be Spending?

Customer acquisition and retention are key factors to running a successful SaaS. If you have a killer product, but subpar customer support service, you likely aren’t going to keep existing customers around for very long, much less attract new ones. To keep your...
Setting Up Your Own Design or Development Firm

Setting Up Your Own Design or Development Firm

Guest post by Jess Walter If you love the idea of freelance work and helping clientele to showcase their products or services, then design and development may be the perfect career move for you. Whether you’re on the cusp of retirement or a recent college grad trying...
5 Productivity Tips For Web Designers

5 Productivity Tips For Web Designers

Guest post by Jessica Gust How to get more out of your workdays. One of the biggest perks to being a web designer is the ability to work from home on your own schedule. But it can also be an obstacle in that your productivity may go down without traditional boundaries...
Things You Need to Know to Have a Balanced Work Life

Things You Need to Know to Have a Balanced Work Life

Guest post by Paul Gilbert We live in a career-centered and fast-paced society where almost everyone wants to excel in their field and be the best employee. In order to grab that promotion, some tend to stay longer hours in the office, to the point that they sacrifice...
H.A.L.T. Taking Your Pressure Pulse

H.A.L.T. Taking Your Pressure Pulse

H.A.L.T.! Taking Your Pressure Pulse A guest article by Marianne L. Sade. You’re in the zone, you’ve waited for this groove, you can’t stop now! You gulp down more lukewarm coffee. (Eurgh.) It’ll get you through. There’s the persistent push: “If I can just finish this...