How To Avoid 95% of UPSET Clients

How To Avoid 95% of UPSET Clients

  Up today, scope creep and expectation management! This is something that I learned the hard way, the really, really, really hard way, and it’s really the main reason we ended up building BrainLeaf. The lesson here is that when you don’t have a scope...
How to Achieve Customer Satisfaction and Loyalty at the Same Time

How to Achieve Customer Satisfaction and Loyalty at the Same Time

Guest post by Apple Pineda Competition is always the driving force in businesses and industries. Apart from product offerings, companies depend on customer service to help them build a good reputation that will keep them in the lead. Companies are expected to provide...