How to Handle Customer Requests (And Keep Your Sanity in the Process)

How to Handle Customer Requests (And Keep Your Sanity in the Process)

We’ve all had those customers; you know the ones. The ones who come at you fists raised, steam blowing from their ears, and ready to fight you tooth and nail on everything they think is wrong with your company or product. Whether you’re handling customer requests,...
5 Mistakes to Avoid When Launching a SaaS

5 Mistakes to Avoid When Launching a SaaS

You’re launching your SaaS; this is a big moment! You’ve put a lot of blood, sweat, and tears into this (well, hopefully not any blood) and you’re ready to go public with all of your hard work. However, there are a few things that could really hurt the integrity and...
Why Your Social Media Marketing Doesn’t Generate Revenue (And What to Do About It)

Why Your Social Media Marketing Doesn’t Generate Revenue (And What to Do About It)

Guest post by Marleen Anderson Let’s get one thing clear – in 2008, 93% of American customers expected businesses to be present on social media. Today the vast majority of companies have social channels, but the widespread branded use of social media...
Business Marketing for Dummies

Business Marketing for Dummies

Guest post by Ari Rush Marketing programs can be expensive. If you hire a marketing agency to build your business up from scratch, you may find yourself investing much more than you originally bargained for. That’s not to say that you shouldn’t be marketing, or even...
3 Tips for Succeeding as a Professional Freelancer

3 Tips for Succeeding as a Professional Freelancer

Guest post by Matt Vild To be a successful designer, setting yourself up for success is half the battle. While anyone can get lucky and do successful work once, creating effective work over and over again, for any client, in any circumstance, is the mark of a true...