by Jason Long | Jan 19, 2019 | Management, Programming
When you’re running a digital agency, the things people look at are things like: Project profitability Project revenueThe number of deadlines you madeThe number of deadlines you missed Lag measures are things you can no longer impact when you’re measureing...
by Jason Long | Jan 18, 2019 | Clients, Running a Business
Unresponsive Clients In Digital Agencies We had a project manager on our team about a month ago that said, “Hey, I’ve been sending this client emails over and over and over again, and I’m getting frustrated because he’s not getting back to me,...
by Jason Long | Jul 6, 2017 | Development, New Features, News, Running a Business, Scoping
If you’re investing in a company like this, you NEED to understand what is happening and how it is happening. When investing in a SaaS system, you don’t need to look at things from a code level, but you need to have the ability to tell if the people working on...
by Jason Long | Mar 8, 2017 | Management, News
In 2016 alone we had three ongoing projects who were quite successful, but the initial project managers that we were working with left and new product owners were assigned to work with us accordingly. One of the transitions was even more successful than before, but...
by Jason Long | Jan 26, 2017 | blog, Clients, Content, Creativity, Development, Distance Working, Management, Marketing, Musing, People, Press, Pricing, Programming, Random Things, Running a Business, Sales, Scoping, Technology Business Profile, Uncategorized, Web Design
We’ve all had those customers; you know the ones. The ones who come at you fists raised, steam blowing from their ears, and ready to fight you tooth and nail on everything they think is wrong with your company or product. Whether you’re handling customer requests,...
